My background has been in customer service, web design, marketing, sales and management. My ideal position challenges me and allows me to use my skill set in a strong business environment with the ability to grow both professionally and personally.
A proven record of high performance in sales and experience with online and direct mail marketing.
With over ten years of web design experience, creating beautiful works of art on the web is more a way of life.
With experience starting as an editor of my high school yearbook, to marketing pieces, my print design is polished.
Manage all company marketing and branding, including developing annual and seasonal marketing strategies, implementing campaigns for both online and print channels. Maintain digital marketing in social media, content/blogs, SEA (Google/Bing), email marketing and marketing events. Spearheaded web design overhaul, working directly with company developers and designers to modernize online database search, increase SEO, improve customer experience and intergrate social media for maximum consumer reach. Also operate internship program, create all internal company forms and documents and manage office personnel onboarding and technology.
Plans, markets and executes all public and private events for the children's center. Handles all company branding, social media, advertising campaigns, print design and web design.
Creates original designs for clients in-house. Additionally, consults with clients regarding custom print orders for wedding invitations, social stationary and business correspondence stationary. Responsible for the highest level of customer satisfaction, maximizing sales and following proper etiquette with all printed products.
Responsibilities include organizing, planning, scheduling and reporting on our community workshops and events. Also creating print work from flyers, signage, brochures and other marketing materials. Additional responsibilities include sales, trainings and supporting the business team with lead generation.
Responsible for recruiting and advertising for sales staff and interns, classroom and field training on sales skills and providing daily support for the sales team. Additional responsibilities include lead assignments, dividing territory between the team, ordering supplies, scheduling, client follow-ups and making sales. Set up our first internship program from the ground up.
Responsible for store operations and maximizing sales, including overseeing our full service and repair center, staffing, training, scheduling, inventory control, loss prevention, merchandising and corporate audit-compliance. Consistently achieved highest customer satisfaction ratings in the region.
Creates original designs for small businesses, organizations and individuals. Implements original web solutions, SEO plans, web marketing, and business identity strategy for clients. Responsible for all project oversight, customer satisfaction and support, and all company branding and marketing.
Responsible for company marketing department brand identity, marketing events, promos, expos and ongoing marketing campaigns, especially Search Engine Marketing, Adwords, and email marketing. This included regular newsletters and direct mailings. Organized all aspects of events and customer communication, creative direction of marketing and branding collateral, web marketing and advertising channels, and collaborations though our partner affiliations. Secondary responsibilities included staff training and office management.
Called customers for customer satisfaction research for a variety of industries, including insurance companies and health programs. Was responsible for accuracy of manually entered free responses and superior customer communication.
Yearbook, Assistant Editor.
Yearbook, Editor. Civil Rights Team, President. Odyssey of the Mind, 1st Place in ’05 & ’08. Massabesic Area Substance Abuse Team. Social Issues Improv Reach-Out. Young Adults Against Dating Abuse. Foreign Language Club. Gay-Straight Alliance. Special Education Assistant. Amnesty International. Volunteered at the animal shelter, fire department and special olympics.