Shalane Hutchins

Marketing, Sales and Design

Profile

My background has been in customer service, web design, marketing, sales and management. My ideal position challenges me and allows me to use my skill set in a strong business environment with the ability to grow both professionally and personally.

Skills

Sales/ Marketing

A proven record of high performance in sales and experience with online and direct mail marketing.

Web Design

With over ten years of web design experience, creating beautiful works of art on the web is more a way of life.

Print Design

With experience starting as an editor of my high school yearbook, to marketing pieces, my print design is polished.

Technical

  • HTML/XHTML
  • PHP
  • CSS
  • Javascript
  • Photoshop
  • InDesign
  • Paint Shop Pro
  • SEO Optimization
  • Cross-Browser/ Mobile Support
  • OS X
  • Windows XP/Vista/7/8
  • Microsoft Office/ iWorks

Additional

  • Adult, Child, & Infant CPR
  • First Aid/ AED
  • Proofreading/ Document Editing

Interests

  • Web Media
  • Social Networking
  • Print Design
  • Marketing
  • Politics
  • Publications
  • Business Development
  • Blogging
  • Layout Design

Experience

Cambridge Realty Group

Marketing & Technology Director

5/2014-Present

Manage all company marketing and branding, including developing annual and seasonal marketing strategies, implementing campaigns for both online and print channels. Maintain digital marketing in social media, content/blogs, SEA (Google/Bing), email marketing and marketing events. Spearheaded web design overhaul, working directly with company developers and designers to modernize online database search, increase SEO, improve customer experience and intergrate social media for maximum consumer reach. Also operate internship program, create all internal company forms and documents and manage office personnel onboarding and technology.

Polliwog Playhouse

Event Director/ Marketing Director

1/2014-Present

Plans, markets and executes all public and private events for the children's center. Handles all company branding, social media, advertising campaigns, print design and web design.

Papyrus

Lead Print Designer/ Print Consultant

10/2013-Present

Creates original designs for clients in-house. Additionally, consults with clients regarding custom print orders for wedding invitations, social stationary and business correspondence stationary. Responsible for the highest level of customer satisfaction, maximizing sales and following proper etiquette with all printed products.

Microsoft

Community Development Assistant/ Product Advisor

8/2013-1/2014

Responsibilities include organizing, planning, scheduling and reporting on our community workshops and events. Also creating print work from flyers, signage, brochures and other marketing materials. Additional responsibilities include sales, trainings and supporting the business team with lead generation.

Verizon FiOS Business, By Face2Face

Operations Manager (Contract Position)

2/2013-6/2013

Responsible for recruiting and advertising for sales staff and interns, classroom and field training on sales skills and providing daily support for the sales team. Additional responsibilities include lead assignments, dividing territory between the team, ordering supplies, scheduling, client follow-ups and making sales. Set up our first internship program from the ground up.

SPRINT By iMobile

Store Manager/ Certified Technician

6/2011-2/2013

Responsible for store operations and maximizing sales, including overseeing our full service and repair center, staffing, training, scheduling, inventory control, loss prevention, merchandising and corporate audit-compliance. Consistently achieved highest customer satisfaction ratings in the region.

Leadbulb, LLC /Saphira Networks

Creative Director/ Lead Designer

2006-2011

Creates original designs for small businesses, organizations and individuals. Implements original web solutions, SEO plans, web marketing, and business identity strategy for clients. Responsible for all project oversight, customer satisfaction and support, and all company branding and marketing.

.realestate Inc.

Marketing and Communications Director/ Office Manager

2/2009-3/2010

Responsible for company marketing department brand identity, marketing events, promos, expos and ongoing marketing campaigns, especially Search Engine Marketing, Adwords, and email marketing. This included regular newsletters and direct mailings. Organized all aspects of events and customer communication, creative direction of marketing and branding collateral, web marketing and advertising channels, and collaborations though our partner affiliations. Secondary responsibilities included staff training and office management.

Guidline Inc., Marketing Research

Telephone Interviewer

2008-2009

Called customers for customer satisfaction research for a variety of industries, including insurance companies and health programs. Was responsible for accuracy of manually entered free responses and superior customer communication.

Education

Suffolk University - Boston, MA

Marketing

Yearbook, Assistant Editor.



Massabesic High School - Waterboro, Maine

Honors Graduate — 2008

Yearbook, Editor. Civil Rights Team, President. Odyssey of the Mind, 1st Place in ’05 & ’08. Massabesic Area Substance Abuse Team. Social Issues Improv Reach-Out. Young Adults Against Dating Abuse. Foreign Language Club. Gay-Straight Alliance. Special Education Assistant. Amnesty International. Volunteered at the animal shelter, fire department and special olympics.

Shalane Elizabeth Hutchins — jobs@shalane.org — 617-717-4915

Shalane.org | Twitter.com/Shalane